B2B Telephone Interviewer – Daytime
Job Description:
- Carry out high-quality telephone interviews from home on behalf of the research team
- Follow guided scripts and accurately record respondents' answers
- Call business owners and senior decision-makers
- Capture information for UK Government research into employers' skills, training and employment needs
- Build rapport, listen carefully and ask questions
- Book weekly shifts through the booking portal after paid training
- Participate in virtual video assessment and paid live trial training
Requirements:
- Must be able to work from a UK location
- Computer or laptop required
- USB heet required
- Ethernet connection required
- Quiet home working space and broadband connection
- Confidence using a computer and accurately noting information
- Reliability and ability to work towards targets
- Great people skills
- Ideally, some phone-based experience in customer service, sales or similar, but not required
- Must complete the application form's six key criteria
- Must complete a virtual video assessment focused on customer service and telephone skills
- Must successfully complete the paid live trial training session
Benefits:
- £15.99 per hour including holiday pay after training
- Achievable bonuses
- Flexible shifts, including shorter daytime shifts
- Full paid training and daily support
- Friendly, supportive team culture
- Social activities
- Wellbeing resources
- Work from home
- Abundance of weekly shifts available to book