Group Reception Leader - Elevate Guest Experience

Cotswold Inns & Hotels, including The Close Hotel in Tetbury, is seeking a proactive Group Reception Manager to lead our front desk team across our collection of pubs and hotels. You will ensure smooth service, manage check-ins and reservations, and deliver a warm, personalised guest experience.

You will train and mentor staff, optimise IT systems for guest information, and collaborate with colleagues to create a welcoming atmosphere.

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