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Lead SOC/NOC Engineer – Shift Work

Job Description:

  • Serve as the senior point of escalation for complex security and infrastructure issues across Azure and Microsoft 365 environments
  • Provide technical leadership, mentorship, and guidance to SOC and NOC engineers
  • Own the design, configuration, and maintenance of SIEM, monitoring, and alerting capabilities
  • Build and refine security and infrastructure dashboards, alerts, and monitoring tools
  • Lead incident response for high-severity security events and major infrastructure outages
  • Develop and maintain runbooks, playbooks, procedures, and reporting templates
  • Drive automation and innovation to improve operational efficiency
  • Lead audit, compliance, accreditation, and authority-to-operate (ATO) support activities
  • Partner with client stakeholders, vendors, and third parties to improve security posture and operational maturity
  • Establish and enforce patching, backup and restore, disaster recovery, and change management processes
  • Provide written documentation for operational procedures
  • Lead shift coverage planning and participate in an on-call rotation for continuous 24x7 operational SLAs

Requirements:

  • 7+ years of experience in security operations, network and infrastructure operations, and/or systems engineering
  • Experience operating Microsoft Azure and Microsoft 365 platforms
  • Experience leading or mentoring engineers within a SOC, NOC, or converged operations center
  • Hands-on experience with SIEM configuration and maintenance and SOC/NOC engineering and administration tools
  • Experience managing Azure subscriptions and resources across compute, storage, networking, and identity
  • Ability to lead incident response and resolve malware, phishing, and active vulnerability threats
  • Strong engineering analysis, troubleshooting, and communication skills, including client-facing consulting ability
  • Willingness to serve as senior escalation, participate in on-call rotation, and perform off-hours maintenance
  • CompTIA Security+ certification
  • U.S. citizenship and ability to pass client background checks
  • Willingness to work off-hours shifts covering 24x7x365 SLAs, including 4p–12a Monday–Friday and/or 12-hour weekend and holiday shifts, plus two day shifts per week
  • Willingness to be on call and swap shifts for teammate absences
  • Preferred: SC-200, AZ-500, AZ-104, or CySA+ certifications
  • Preferred: advanced forensics skills
  • Preferred: familiarity with Microsoft Sentinel and Microsoft Defender
  • Preferred: Azure Monitor, Azure Automation, Azure Backup, Azure Security Center, and Azure Update Manager
  • Preferred: ARM, Terraform, PowerShell, and KQL
  • Preferred: security audits, accreditation, and ATO processes
  • Preferred: MSP or 24/7 enterprise operations experience

Benefits:

  • Employee Ownership
  • Continuous Learning: Access to resources, training, and mentorship
  • Inclusive Culture
  • Mission-Driven Work
  • Competitive Salaries
  • Qualified Overtime
  • Paid Time Off (PTO)
  • Flexible Holiday Leave (88 hours per year)
  • Parental Leave
  • Immediate Healthcare: Medical, Dental, Vision, and Life Insurance
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Retirement Plan (5% match on base compensation, immediate 100% vesting)
  • Tuition Reimbursement & Learning Allowance
  • Referral Bonus Program (up to $5k)
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