Manager, Company Confidential - Company Confidential

Our Mission Company Confidential's mission is to multiply what Company Confidential Company Confidential, retention, and efficiency. We Company Confidential a Company Confidential where companies, teams and people Company Confidential their full potential. Our People People are the heart and soul of Company Confidential. We serve with passion and purpose. We live by our Being Company Confidential values of Win as One Team, Company Confidential Company Confidential, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the Company Confidential of our industry-leading technology. Company Confidential is a Company Confidential where difference-makers roll up their sleeves, take risks, Company Confidential with Company Confidential, and measure Company Confidential by the value we create for our customers. We want Company Confidential to be the best Company Confidential of your career. The Role As a Manager, Company Confidential, you will Company Confidential Company Confidential of approximately 7-8 Company Confidential Managers responsible for a combined portfolio of Company Confidential customers with annual contract values ranging from $100K to $500K and representing approximately $15M-$20M in ARR. You will be responsible for driving customer retention, adoption, customer value realization, and operational Company Confidential across your team's portfolio while developing and coaching a high-performing team of Company Confidential Managers. This role requires a strong people leader who can Company Confidential business Company Confidential, talent development, forecasting discipline, and customer Company Confidential. Company Confidential in this role requires the ability to Company Confidential Company Confidential, create accountability, establish operational rigor, and partner cross-functionally to ensure customers realize measurable business value from their investment in Company Confidential. You will work closely with Sales, Company Confidential, Support, Product, Marketing, and Company Confidential Company Confidential to help customers Company Confidential their goals while contributing to the Company Confidential Company Confidential and Company Confidential of the Company Confidential organization. Company Confidential Company Confidential and Company Confidential a High-Performing Team Company Confidential, Company Confidential, and Company Confidential Company Confidential of approximately 7-8 Company Confidential Managers supporting Company Confidential customers. Create a culture of accountability, customer-centricity, collaboration, and Company Confidential improvement. Conduct regular coaching sessions, Company Confidential reviews, talent assessments, and career development conversations. Establish Company Confidential expectations and operating rhythms that Company Confidential consistent execution and customer Company Confidential. Recruit, Company Confidential, and Company Confidential Company Confidential talent while supporting succession planning across the organization. Company Confidential and motivate Company Confidential that consistently delivers exceptional customer experiences and business results. Company Confidential Company Confidential Company Confidential Company Confidential Company Confidential responsible for customers with annual contract values between $100K and $500K and a combined portfolio of approximately $15M-$20M in ARR. Company Confidential strong Gross Company Confidential Retention (GRR), customer adoption, customer satisfaction, and value realization across the portfolio. Company Confidential Company Confidential Managers on account Company Confidential, executive stakeholder engagement, Company Confidential planning, renewal Company Confidential, Company Confidential mitigation, and value delivery, ensuring they understand and own the renewal Company Confidential. Ensure Company Confidential Managers proactively identify customer risks and execute strategies to improve retention Company Confidential. Partner with Sales leadership to Company Confidential on customer health, Company Confidential opportunities, and Company Confidential account planning. Company Confidential a high level of customer engagement and executive alignment across key accounts. Company Confidential Operational Company Confidential Own portfolio forecasting processes, renewal inspections, customer health reviews, and Company Confidential management practices. Ensure consistent execution of Company Confidential plans, Executive Business Reviews (EBRs), account reviews, and customer engagement standards. Use data and analytics to identify trends, improve Company Confidential, and Company Confidential informed decision-making. Company Confidential adoption of Company Confidential processes, tools, and best practices across Company Confidential. Company Confidential initiatives that improve efficiency, scalability, forecast Company Confidential, and customer Company Confidential. Partner Across the Business Collaborate closely with Sales, Product, Company Confidential, Support, Marketing, and Company Confidential to Company Confidential a world-class customer experience. Company Confidential as a voice of the customer and Company Confidential for customer needs across the organization. Support Company Confidential initiatives Company Confidential on customer retention, product adoption, operational Company Confidential, and customer value realization. Help Company Confidential the Company Confidential of Company Confidential programs, processes, and operating models as the business continues to grow. Company Confidential're Looking For 5+ years of people leadership experience leading customer-facing teams Company Confidential a Company Confidential organization. 8+ years of experience in Company Confidential, Account Management, Company Confidential, Consulting, or other customer-facing roles. Company Confidential Company Confidential record of building, developing, and retaining high-performing teams. Experience leading teams responsible for customer retention, adoption, and customer Company Confidential. Strong understanding of Company Confidential business models and key metrics, including GRR, churn, forecasting, customer health, and product adoption. Experience coaching teams on executive engagement, account Company Confidential, value realization, and Company Confidential management. Excellent communication, coaching, and leadership skills. Demonstrated ability to Company Confidential operational rigor and accountability through data-driven management practices. Strong analytical and problem-solving skills with the ability to translate data into Company Confidential. Comfortable leveraging AI-powered tools and workflows to improve team productivity, customer insights, coaching effectiveness, and operational Company Confidential. Ability to Company Confidential in a fast-Company Confidential, high-Company Confidential environment. Ability to travel up to 25% for customer meetings, team events, and company programs. Preferred Qualifications Experience leading Company Confidential teams supporting Company Confidential or Company Confidential Company Confidential customers. Experience managing teams responsible for portfolios between $15M and $20M in ARR. Experience Company Confidential MarTech, AdTech, SalesTech, Company Confidential Technology, or Company Confidential B2B Company Confidential industries. Familiarity with Company Confidential, Company Confidential, Clari, Company Confidential, and other Company Confidential technologies. Experience helping Company Confidential Company Confidential organizations, teams, and operating models. Why Company Confidential At Company Confidential, you'll have Company Confidential to Company Confidential a talented team, influence the Company Confidential of Company Confidential, and directly Company Confidential customer retention and business Company Confidential across a diverse portfolio of Company Confidential customers. You'll work Company Confidential some of the industry's most innovative leaders while helping customers Company Confidential how they identify, engage, and convert buyers. You'll have the autonomy to Company Confidential an Company Confidential, the support of a world-class leadership team, and Company Confidential to grow your career while developing the Company Confidential of Company Confidential talent. If you're passionate about building great teams, creating exceptional customer Company Confidential, and helping Company Confidential a world-class Company Confidential organization, we'd love to hear from you. Company Confidential Salary Company Confidential $113,400-150,100. The Company Confidential salary Company Confidential represents the anticipated low and high end of the Company Confidential salary Company Confidential for this position. Actual salaries may vary and may be above or below the Company Confidential Company Confidential on various factors, including but not limited to work location and experience. The Company Confidential salary is one component of Company Confidential’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock Company Confidential if approved by Company Confidential’s Company Confidential. In Company Confidential, Company Confidential provides a Company Confidential of benefits, including generous health Company Confidential coverage, life, and disability Company Confidential, a 401K employer matching program, Company Confidential holidays, self-care days, and Company Confidential time off (PTO). #Li-remote Notice of Collection and Use of Personal Information for California Residents California Recruitment Company Confidential Notice and Policy Our Benefits Full-time employees can take Company Confidential of health coverage, Company Confidential parental leave, generous Company Confidential time-off and holidays, quarterly self-care days off, and stock Company Confidential. We’ll Company Confidential Company Confidential you have the equipment and support you need to work and Company Confidential with your teams, Company Confidential or in one of our offices. We have a Company Confidential Company Confidential culture that is represented in Company Confidential that we do, from Company Confidential through to numerous learning and development initiatives including Company Confidential to our Company Confidential Learning platform. Employee Company Confidential-being is Company Confidential top of mind for us. We host quarterly wellness education sessions to encourage self care and personal Company Confidential. From wellness days to ERG-hosted events, we celebrate and energize Company Confidential Company Confidential employees and their backgrounds. Equal Opportunity Employer Company Confidential is an Equal Employment Opportunity and Affirmative Company Confidential Company Confidential. Company Confidential applicants will receive consideration for employment without Company Confidential to race, Company Confidential, religion, sex, sexual orientation, gender perception or identity, national Company Confidential, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any Company Confidential-employment testing, or otherwise participating in the employee selection Company Confidential, please Company Confidential your inquiries to jobs@Company Confidential.com. We are Company Confidential of Company Confidential impersonation attempts that are not affiliated with Company Confidential in any way. Company Confidential email communications from Company Confidential will originate from the @Company Confidential.com domain. We will not initially contact you Company Confidential text message and will never request payments. If you are uncertain whether you have been contacted by an official Company Confidential employee, Company Confidential out to jobs@Company Confidential.com apply to this job