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Manager: Operations Support

  • Provide input into the annual budget;
  • Manage costs by engaging suppliers for the most effective rates;
  • Monitor and renegotiate service provider contracts when services are added or removed;
  • Oversee and manage the initial IATA airport slot submissions and schedule alignment;
  • Maintain current navigation platforms and offer input for optimization;
  • Remain up to date with travel policies and cross border destination requirements;
  • Manage compliance on Post Flight Documentation as per the regulations;
  • Manage the procedures related to Jumpseat bookings;
  • Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements;
  • Monitor the continuous improvement and compliance to airport slot;
  • Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance;
  • Manage and compile fuel projections through the analysis of fuel usage;
  • Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period;
  • Maintain slot management within the current season;
  • Manage all audits relating to 90-day retention documentation requirements;
  • Manage the compliance of work instructions and manuals pertaining to the function;
  • Review manuals and work instructions annually;
  • Provide monthly reports to the Senior Manager:
  • Operations on functional performance indicators;
  • Report statistics to other departments on a monthly basis;
  • Provide monthly reports detailing fuel usage;
  • Oversee the team and report on the team's performance;
  • Provide overall guidance to the team;
  • Set team goals in order to meet the overall business need;
  • Motivate, organise and encourage teamwork within the team to ensure productivity;
  • Identify skill development areas for succession planning purposes;
  • Promote effective communication amongst team members;
  • Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
  • Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity;
  • Thorough knowledge of the following areas:
  • IATA Slots;
  • SACAA regulation on 90 days document retention Aircraft performance and Navigation;
  • Company Travel Management;
  • Knowledge of IOSA/SACAA audit requirements and engagements.
  • Grade 12 or equivalent (Essential);
  • Relevant tertiary qualification in Aviation Management, Aeronautical Studies, Flight Operations, Air Transport Management, or a related field (Essential);
  • Minimum of 10 years aviation experience, of which, 3 years must be management experience (Essential);
  • Must have experience in at least 1 of the following areas:
  • Aircraft Performance and Navigation;
  • IATA Slot Management;
  • Fuel Management and Monitoring;
  • Operations Support (90-day retention documents).
  • Experience with IOSA and SACAA audit requirements and engagements (Essential);
  • Non-office hours may apply from time to time due to operational requirements;
  • May be required to work weekends or extended hours;
  • Computer literacy;
  • Strong Leadership skills Planning, organizational and time management skills;
  • Excellent interpersonal skills;
  • Strong oral and written communication skills;
  • Problem solving and decision making capability;
  • Ability to multitask and delegate.

Personal Attributes
  • Professional;
  • High Integrity;
  • Empathy;
  • Patience;
  • Self-motivated;
  • Independent;
  • Goal Orientated;
  • Positive attitude;
  • Able to cope with changing workload priorities and pressure.
Application Guideline
  • Email applications will not be accepted;
  • Preference will be given to members of under-represented designated groups;
  • Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair Reserves The Right
  • Not to proceed with this vacancy;
  • To appoint the selected candidates based on its operational requirements.
Closing Date: 03 July 2026 #GA
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