Paralegal – UK Law

Job Description:

• Conduct outbound outreach and follow-ups with prospective clients
• Qualify le and assess client needs (target: 20+ qualified le per month)
• Manage inbound and outbound client calls professionally
• Take clear, structured notes on client cases and requirements
• Onboard new clients and guide them through next steps in the process
• Maintain accurate and up-to-date records in CRM systems (e.g. Go High Level)
• Communicate effectively via phone, email, and WhatsApp
• Collaborate with internal teams to ensure smooth client handover

Requirements:

• Qualifying law degree (non-negotiable)
• Strong understanding of the UK legal system / common law
• Excellent spoken and written English (clear, professional communication)
• Proven client-facing experience with the ability to confidently manage conversations
• Experience in lead qualification, sales, or client onboarding roles
• Familiarity with CRM systems (e.g. Go High Level)
• Previous exposure to UK legal work or UK-based clients
• Strong note-taking and case documentation skills
• Proficiency in Microsoft Office tools
• Comfortable using WhatsApp and CRM tools for client communication

Benefits:

💰 Competitive salary: Based on experience and seniority🌎 Flexible work environment⚖️ Work with international legal teams and gain global exposure📈 Long-term career growth in legal operations and compliance🚀 Structured onboarding and ongoing training support🎯 Performance-based incentives and recognition