Program Manager – Workforce Planning

Job Description:

  • Own the Workforce Planning operating calendar, including planning cycles, governance forums, SteerCo meetings, executive reporting, and quarterly org health reviews.
  • Support delivery across all workstreams by tracking plans, milestones, dependencies, risks, and actions.
  • Own the Enablement & Adoption operating model and its delivery infrastructure.
  • Challenge unclear scope, dates, ownership, and dependencies; escalate material risks with recommended options.
  • Package, schedule, route, and distribute approved Workforce Planning insights and materials.
  • Manage Talent Acquisition as a scaled distribution channel for Workforce Planning content.
  • Build and maintain templates, playbooks, standards, self-service resources, and enablement materials.
  • Coordinate training and education sessions and track adoption of tools, outputs, and processes.
  • Prepare recurring executive materials using content provided by the relevant workstream owners.
  • Coordinate with People Analytics and People Technology on tooling, reporting, and delivery infrastructure.
  • Maintain clear documentation of decisions, ownership, processes, and ways of working.

Requirements:

  • 8 or more years of experience in program management, business operations, planning operations, or strategy and operations.
  • Strong project management skills, with the ability to manage multiple connected workstreams.
  • Ability to create clear plans, timelines, ownership, and operating rhythms.
  • Strong written and verbal communication skills, including experience preparing materials for senior leaders.
  • Ability to identify and manage risks, dependencies, and blockers.
  • Strong attention to detail and consistent follow-through.
  • Ability to work independently and effectively across teams in an evolving environment.
  • Comfort using data and feedback to track delivery and adoption.
  • Demonstrated ability to use automation and AI-enabled tools to simplify operational workflows, documentation, reporting, and knowledge management.
  • Demonstrated ability to conceptualize employee experience as a product, with proven success applying product management principles (roadmapping, user journeys, feature prioritization) to HR initiatives.
  • Proficiency in leveraging design thinking methodologies to deeply understand employee needs, rapidly prototype experience solutions, and implement data-driven iteration cycles that measurably enhance engagement and retention.

Benefits:

  • Health insurance
  • Retirement plans
  • Flexible work arrangements
  • Professional development
  • Paid time off
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