Senior Data & Insights Analyst – Data Operations

Job Description:

• Drive rapid, data-driven insights to inform product decisions around experiments, features, and product direction for MoneyGram's core money transfer digital product
• Craft and evolve the view of customer experience through analytics and product metrics
• Support and guide experimental frameworks including A/B tests, holdouts, and geo testing
• Measure the incremental impact of product presentation and feature releases
• Partner with Product and Engineering to design data-driven insights that accelerate performance and growth
• Pull and organize data into cohorts and measure metrics based on cohort performance
• Analyze partner and customer behaviors and pain points to uncover opportunities for improved experiences
• Collaborate with Product, Sales, Marketing, Finance, and Regional/International teams
• Advise on go-to-market strategies for new product launches and identify growth opportunities and solutions to business challenges
• Champion analytics tools and processes
• Work with Product, Engineering, and Data Engineering to implement and leverage BI tools, tag management, and API automation
• Monitor industry trends and emerging technologies in product analytics and improve capabilities and methodologies

Requirements:

• 3–5+ years of experience in analytics or a related quantitative field, with meaningful focus on product analytics in a B2C or technology-driven company
• Demonstrated ability to drive insights that inform product strategy and user experience
• Strong hands-on data analysis skills
• Proficiency in SQL for querying and manipulating large datasets
• Familiarity with analytics programming is a plus
• Strong experience with business intelligence and data visualization tools; Looker preferred or similar BI platforms
• Understanding of experiment design
• Ability to uncover insights from data and translate them into actionable recommendations and measurable results
• Excellent communication and interpersonal skills
• Ability to explain technically complex data findings to technical and non-technical audiences
• Skill in visual representation of insights, documentation, and presenting findings to stakeholders
• Comfortable working cross-functionally and building relationships with technical partners
• Ability to thrive in a fast-paced, high-growth, and ambiguous environment
• Global experience is highly valued
• Experience in direct-to-consumer online businesses is preferred
• Fintech or financial services experience is strongly valued
• Bachelor's degree or equivalent practical experience in analytics
• Advanced degree or relevant industry certifications are a bonus

Benefits:

• Full-time remote position
• Opportunity to work globally
• Opportunity to influence product strategy across multiple areas of MoneyGram's product and technology offerings