Shift Manager

Job Overview
We are seeking a dedicated and experienced Shift Manager to join our team. The Shift Manager will oversee daily operations, manage staff and ensure excellent customer service.

Responsibilities
- Supervise and coordinate the activities of retail staff
- Train and mentor employees on company policies and procedures
- Monitor inventory levels and order merchandise as needed
- Handle customer inquiries and resolve issues in a professional manner
- Manage cashiers and ensure accurate cash handling procedures
- Implement strategies to meet sales targets and profitability goals
- Conduct performance evaluations and provide feedback to staff
- Create employee schedules and training

Requirements
- Previous experience in retail management or a similar role
- Strong leadership skills with the ability to motivate and supervise a team
- Excellent communication and interpersonal abilities
- Proficiency in math for handling budgets, inventory, and sales data
- Exceptional time management skills to prioritise tasks effectively
- Knowledge of cashiering procedures and customer service best practices

Job Types: Full-time, Part-time

Pay: $20.00-$24.00 per hour

Benefits:

• On-site parking

Education:

• Bachelor's Degree (preferred)

Experience:

• Retail management: 3 years (required)

Work Location: In person