Manage GitLab for Nonprofits and GitLab for Education end to end
Build and manage relationships with nonprofit organizations, universities, and program members
Oversee day-to-day operations for both programs, streamline processes, and improve operational efficiency
Lead internal program communications, manage applicant inquiries, and maintain partnerships with verification providers
Develop ways to evaluate, track, and report on progress against program objectives and GitLab's broader social impact goals
Assist nonprofit and university community members with product implementation and connect applicants to appropriate support resources
Partner with Sales and Marketing to grow program membership and improve renewal rates
Create advocacy resources and collaborate on case studies, webinars, blog posts, and spotlights
Track industry trends, conduct benchmarking, and establish best practices for social impact and community initiatives
Requirements:
Experience managing corporate social responsibility, social impact, community advocacy, or related programs
Experience managing in-kind donation programs
An analytical, data-driven approach to building community programs
Written and verbal communication skills, including the ability to translate complex concepts into clear, engaging messages
Organizational skills, creative problem-solving, and resourcefulness, with the ability to prioritize work, meet deadlines, and maintain attention to detail
Experience initiating and leading projects across internal and external stakeholders through cross-functional collaboration
Technical acumen, including the ability to use GitLab and address technical requests
Proficiency in Salesforce
Benefits:
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan