Store Assistant
Job Description The UPS Store is seeking a dependable, customer-oriented Store Associate to join our team. The ideal candidate will provide outstanding customer service while assisting with shipping, printing, mailbox services, passport photos, and general retail operations.
Key Responsibilities
- Greet customers and provide exceptional customer service.
- Process domestic and international shipments through UPS and other carrier services.
- Assist customers with packing, shipping labels, tracking, and shipping-related inquiries.
- Provide printing, copying, scanning, laminating, binding, and document finishing services.
- Take and process passport and identification photos according to government requirements.
- Manage mailbox rentals, mail receiving, package handling, and customer notifications.
- Operate cash registers and POS systems while accurately processing payments.
- Promote and sell store products and services to customers.
- Maintain inventory levels and restock retail merchandise and shipping supplies.
- Ensure the store is clean, organized, and professionally maintained.
- Follow company policies and procedures while maintaining confidentiality of customer information.
- Perform other store-related duties as assigned by management.
- Previous retail, customer service, or shipping experience is preferred.
- Strong communication and interpersonal skills.
- Basic computer proficiency and ability to learn store systems.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- Ability to lift and move packages up to 50 lbs.
- Reliable, professional, and able to work independently as well as part of a team.
- Competitive wages.
- On-the-job training.
- Supportive team environment.
- Opportunities for growth and advancement.
Benefits
- Flexible schedule
- On-site parking