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VP, Salesforce Solutions
Job Description:
- Own the pre-sales solutioning process for Salesforce and Agentforce pursuits from initial discovery through final proposal
- Shape solution architectures aligned with client business outcomes and Merkle's capabilities
- Lead internal multidisciplinary pursuit teams toward differentiated, winnable proposals
- Serve as senior technical authority in client-facing pursuit settings
- Translate Salesforce capabilities and trade-offs into business-relevant narratives for VP and C-suite stakeholders
- Develop and maintain Merkle's strategic and technical point of view on the Salesforce Cloud ecosystem
- Collaborate with Salesforce partner and co-sell teams on joint go-to-market planning and partner-facing forums
- Build and maintain reusable pre-sales assets, including architecture frameworks, discovery playbooks, demo environments, RFP response modules, and proposal templates
- Advise clients on emerging Salesforce innovations, Agentforce, AI capabilities, prerequisites, and implementation sequencing
- Integrate Merkury identity resolution, consent management, and audience activation into Salesforce Data Cloud architectures
- Define Merkle's Agentforce solutioning approach and client-ready discovery and proposal narratives
- Contribute to Salesforce-related hiring profiles, certification strategy, delivery-team enablement, and external thought leadership
- Protect and grow Salesforce-related DDM revenue by improving pursuit precision, competitive differentiation, pipeline contribution, and win rate
Requirements:
- Bachelor's degree from an accredited college or university
- 10+ years of experience in Salesforce platform strategy and solutioning roles
- Demonstrated success shaping client strategy and winning complex, multi-stakeholder pursuits
- Deep, real-world Salesforce cloud and Data Cloud expertise
- Hands-on advisory experience with Salesforce Cloud implementations
- Ability to speak credibly about Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud, and their integration
- Understanding of emerging Salesforce features and AI capabilities
- Proven pre-sales or solutioning track record presenting to C-suite audiences and shaping large-scope proposals
- Deep fluency in first-party data strategy, identity resolution, consent and privacy management, data clean rooms, and omnichannel activation
- Ability to translate Salesforce capabilities and strategic trade-offs into business-relevant language
- Up to 25% travel
- Advanced degree or relevant certifications such as Salesforce Architect or Consultant strongly preferred
- Prior experience in consulting, systems integration, agency, or MarTech vendor environments strongly preferred
- Familiarity with Salesforce partner ecosystem and complementary tools including Tableau, MuleSoft, Snowflake, Slack, Adobe, and Tealium preferred
- Experience positioning proprietary identity resolution platforms such as Merkury, Acxiom, or LiveRamp preferred
- Familiarity with AI agent deployment patterns, LLM integration in CX workflows, and data prerequisites for agentic personalization preferred
Benefits:
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
- Flexible working arrangements
- In-person collaboration and office access where applicable